These Lōkahi session log FAQs include questions on how to search for, view, and edit existing session logs. If you still need help, please contact the DOE help desk.
Contents
- How can I find an existing session log?
- Can I edit an existing session log?
- Why aren’t the edit, copy, and delete icons displayed on a session log?
- Can I view other providers’ session logs for my student?
- How do I increase or decrease the number of session logs displayed per page?
- Can I view logs for services I provided in the past if I am no longer assigned to the student?
- I accidentally deleted a session log. What should I do?
- I noticed an error on my account or my student’s information. What should I do?
How can I find an existing session log?
To search for an existing session log, follow these steps:
- From the Session Logs dashboard, select Search Logs to show the search filters.
- Select Retrieve Logs to see all your session logs or use the filters to narrow your search by Student, School, Support Type, or Session Date. Note that the Find Provider field is limited to the provider currently logged in. Admin users with access to multiple providers can filter by the providers they have access to. At least one filter must be selected to enable the Retrieve Logs button.
- To view a longer list, in the Session Logs header, select the box to the right of the number of results to display the Items per page drop-down list. Select 10, 25, 50, or 100 to designate the maximum number of records displayed per page. Use the arrows at the bottom of the window to access the previous or next page.
- Search for the session log, then select the record.
Can I edit an existing session log?
As a provider, you can only edit your own session logs. Therefore, if you don’t have edit access to a session log, the Edit, Clone, and Delete icons are not shown. However, you can still tap a record to display a read-only summary of the student’s session log.
To edit an existing session log, follow these steps:
- Search for the student or session log you want to change. (See Search for a session log in the Lōkahi session logs navigation guide.)
- Select the Edit icon to open the Edit Session Log window. Note that all changes are tracked and timestamped.
If you notice any error in student information, please contact the school administration.
Why aren’t the edit, clone, and delete icons displayed on a session log?
As a provider, you can only edit your own session logs. Therefore, if you do not have edit access to a session log, the Edit, Clone, and Delete icons are not shown. You can still click on a record to see a read-only summary of the student’s session log.
Can I view other providers’ session logs for my student?
To help with continuity of service, you may view all session logs for any student that you have access to, including other providers’ logs.
How do I increase or decrease the number of session logs displayed per page?
On the Search Session Logs results screen, select the Items per page drop-down list and select 10, 25, 50, or 100 to designate the maximum number of records displayed per page. Use the arrows at the bottom of the window to access the previous or next page.
Can I view logs for session I provided in the past if I am no longer assigned to the student?
Only providers who are currently assigned to a student can view the student’s logs. Please contact the DOE help desk.
I accidentally deleted a session log. What should I do?
Deleted session logs cannot be recovered. Recreate the log by selecting + Add Log from the Session Logs dashboard and entering the required information.
I noticed an error on my account or my student’s information. What should I do?
Please contact the school administration for errors in student information, and contact the DOE help desk for errors in your account.
Have more questions?
If you have additional questions, please contact the DOE help desk.